A simulation-based software tool for evaluating, planning or re-designing service industry systems. This easy to use tool allows you to build a computer representation of your system and test it in a variety of scenarios to provide you with the best solution to increase value in your organization. The animation and graphical output reports are powerful tools for visualizing and understanding the behavior of your system.

Typical applications of ServiceModel include:

• Call centers
• Transaction processing
• Service counters/centers
• Courier and delivery routes
• Human logistics (amusement parks, banks, restaurants, etc.)
• Security design and planning (Salt Lake 2002 and FAA)
• Event planning, including transportation systems

• ActiveX
• System  Requirements
• Online Bookstore
• Academic

• Quick start modeling with an easy to use interface.
• Explore "what if" scenarios quickly, easily and risk free!
• Easy manipulation and analysis of data with exportable results in Microsoft® Excel format.
• Build custom models with graphics for the service industry, or import your own.
• Accurate modeling of your entire system, including customer flow, transaction processing, and staff scheduling.
• Capture system randomness and variability by utilizing over 20 statistical distribution types, or directly import your own data.
• Easy model distribution to other divisions and departments with free run-time licensing.