Contents

I.                   General Introduction

II.                 Descriptive Statistics (for ordinal data)

A.     Histograms and Related Ideas

B.     Numerical Description of the Properties of a Frequency Curve

C.     Process Capability

D.     Pareto Charts

III.              Control Charts

A.     Variables Charts for Process Center

1.      X Charts

2.      CumSum Charts

3.      Min-Max Charts

4.      Xbar Charts

B.     Variables Charts for Process Width

1.      Range Charts

2.      Sigma Charts

3.      S Charts

4.      Z Chart

C.     Variables Chart for Curve Shape

1.      Chi-Square Chart

D.     Multi-Variable Control Charts

1.      T-Square Chart

E.     Defectives Charts

1.      P Charts

2.      NP Charts

F.     Defect Charts

1.      C Charts

2.      U Charts

IV.               Selecting the Appropriate Subgroup Size

V.                 Sample Size for Estimate of Process Average

VI.               Sample Size to Estimate Process Sigma

VII.           Acceptance Sampling

1.      Variables Sampling Plans

2.      Attribute Plans

3.     The Operating Characteristics Curve as a Description of Risk

4.      AOQL-Average Outgoing Quality Limit

Appendix A

Appendix B

References

Index